Privacy Policy for Visão Clara Monitors & Screens
This Privacy Policy describes how Visão Clara Monitors & Screens ("we," "us," or "our") collects, uses, and shares personal information of users of our site. Visão Clara Monitors & Screens is located at 22 Rua das Magnólias, Suite 10, São Paulo, São Paulo, 04049-050, Brazil. We are committed to protecting your privacy and ensuring the security of your personal information.
Information We Collect
We collect information from you when you use our site, including:
- Information you provide directly to us: This includes information you provide when you contact us for support, request a service, or subscribe to our newsletter. This information may include your name, contact information (such as phone number), and details about the issue you are experiencing with your monitor or screen.
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Information collected automatically: When you access and use our site, we may automatically collect certain information, including:
- Log data: This includes your IP address, browser type, operating system, referring URLs, device information, pages visited, and the dates/times of your visits.
- Cookies and similar technologies: We may use cookies and similar tracking technologies to collect information about your browsing activity on our site. You can control cookies through your browser settings.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our services: We use your information to diagnose and repair your monitors and screens, provide customer support, and improve the quality of our services and our site.
- To communicate with you: We may use your information to respond to your inquiries, provide updates on your repair status, and send you newsletters or promotional materials (if you have opted in to receive them).
- To personalize your experience: We may use your information to personalize your experience on our site and to provide you with content and offers that are relevant to your interests.
- To comply with legal obligations: We may use your information to comply with applicable laws and regulations, including responding to legal requests or preventing fraud.
- For analytical purposes: We use the data collected for analysis to improve our service and user experience.
Sharing Your Information
We may share your information with the following categories of recipients:
- Service providers: We may share your information with third-party service providers who assist us with providing and improving our services, such as payment processors, data analytics providers, and marketing automation platforms. We require these service providers to protect your information and use it only for the purposes for which it was disclosed.
- Legal authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business transfers: In the event that we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include implementing physical, technical, and administrative safeguards, such as data encryption, access controls, and security monitoring. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.
Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Erasure: You have the right to request that we erase your personal information, subject to certain exceptions.
- Restriction of processing: You have the right to request that we restrict the processing of your personal information, subject to certain exceptions.
- Data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.
- Objection: You have the right to object to the processing of your personal information, subject to certain exceptions.
- Withdraw consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise these rights, please contact us at the address provided above.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including providing our services, complying with legal obligations, resolving disputes, and enforcing our agreements.
International Data Transfers
Your information may be transferred to and processed in countries outside of your country of residence, including Brazil, which may have data protection laws that are different from those in your country. We will take steps to ensure that your information is protected in accordance with this Privacy Policy.
Children's Privacy
Our site is not directed to children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address provided above, and we will take steps to delete that information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our site. Your continued use of our site after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Visão Clara Monitors & Screens22 Rua das Magnólias,
Suite 10,
São Paulo, São Paulo,
04049-050
Brazil